CROSSNET becomes the new sport as TxtCart becomes the new player in SMS Marketing

Helping a company with an innovative idea and strong product capture more sales

Client: CROSSNET

The Challenge

Assist CROSSNET with other forms of non traditional marketing presence such as SMS outreach. In doing so, Txtcart will help scale the business by focusing on cart-abandonment recovery to capture “lost” sales, as well as the campaign system to become more engaged with their customers.

The Outcome

In just a few months time, 400+ orders were recovered, $50,000+ increase in sales, and a 5% conversion rate based on 3000+ messages sent.

CROSSNET

CROSSNET is a refreshing mash-up of volleyball and four square, all in one exciting package. The idea stemmed in 2017 from 3 friends in Connecticut who decided it was time to create a new sport to share with their friends and family. Shortly after creating the “early days” prototype and having friends become hooked to the product, they decided to bring it to market. Here we are 3 years later, and CROSSNET can be found on Amazon, Walmart, and Dicks Sporting Goods to name a few.

What Challenges Were You Having Prior to Using TxtCart?

  CROSSNET was doing all of the right things but they knew that there were more sales that they could capture. After hitting all of the “marketing bases” such as Facebook Ads, Email marketing, and personal outreach, they knew that there was certainly another way to reach out to their customers. In a matter of a few short months after installing TxtCart, CROSSNET discovered the benefits of SMS marketing over more-traditional methods of marketing.  

Why TxtCart?

  CROSSNET began using TxtCart to fill the void of traditional/lackluster email marketing tactics. They were certain that there were other means besides targeted social media ads and email pushes. TxtCart was the perfect fit for the business, not only yielding more sales and customer satisfaction, but creating a personal touch to their already amazing product experience. Greg states, “ I love how easy it is to install and use TxtCart on a day-to-day basis.”

30%

Customer Reply Rate

10%

Conversion Rate

400+

Abandoned Orders Recovered

Email marking and various other forms of non traditional outreach have become very spam-like. The ability to be able to reach our customers in the easiest way possible for the consumer,(their phone), is huge. TxtCart is really on to something here. 

- Greg, CROSSNET CEO

CROSSNET + TxtCart

CROSSNET would agree that by installing TxtCart, not only does it increase your sales, but it assures your customer base that you are a reputable, sustainable, and trustworthy brand that they are buying from. This new wave of online shopping in recent years, combined with the ability to communicate with your customers via text is an unprecedented advancement in how we think about sales/marketing going forward.

Products are out there… Some of them are fantastic, but will never see the light of day. People need to understand and recognize the changes in marketing that are shifting the way we think about not only product selection, but overall customer satisfaction as well.

   

$50,000+

Sales

17,600%

Return on Investment

SHARE

Share on facebook
Share on twitter
Share on linkedin
Table of Contents

SHARE

Share on facebook
Share on twitter
Share on linkedin